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Associated Provider Portal

Support at Home

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Join our network of Support at Home providers

Deliver quality care services to participants in the Support at Home program. Complete your compliance profile to get started.

New Associated Provider (AP)?

Create an account and complete the onboarding process to become an approved provider.

Create AP account

Already registered?

Log in to manage your profile, upload documents, and track your approval status.

Log in

What you will need

Business Documents

ABN evidence, GST registration, and bank account details for payments.

Insurance Certificates

Public liability, professional indemnity, and workers compensation (if applicable).

Screening & Checks

National Police Check and Aged Care Worker Screening clearance.

Training Certificates

First Aid/CPR, infection control, manual handling (role-dependent).

How it works

  • 1Create your account and complete the profile information
  • 2Upload your compliance documents (insurance, screening, qualifications)
  • 3Submit for review - our team will verify your documents
  • 4Once approved, start receiving service requests from participants

Need help?

If you have questions about the onboarding process or requirements, contact us at ap@helpd.com.au